Mastercard Black

With your Mastercard Black card you can start to enjoy a new level of service whether you’re at home or abroad, or if you need some help to free up time so you can enjoy your family and friends.

Premium services such as free Wi-Fi with Boingo’s global network of more than 1 million Wi-Fi hotspots, Concierge, a 24/7 service that can support you wherever you are, access to a global network of over 850 VIP airport lounges and other unique experiences that will change you forever in a priceless way.

Benefits

  • Master Assist Black
  • Lounge Key
  • Car rental insurance
  • Right for you if you want

  • Benefits

  • What you need to apply

  • Cardholder Service and Assistance

  • The Mastercard Black is accepted worldwide at over 43.3 million merchant locations, and can be used to withdraw cash from more than a million ATMs across the globe
  • The Mastercard Black is powered with advanced chip technology that means that you can shop and make payments with confidence whether you are close to home or thousands of miles away
  • Higher credit limit of US$12,500.-
  • Boingo WiFi for Mastercard
  • Mastercard Airport Experience provided by LoungeKey
  • Master Assist Black
  • Mastercard Concierge
  • Attractive travel insurance
  • MasterRental

Free extra cards

You can share the benefits of card use with members of your family (up to a maximum of 3 cards).

Secure online shopping

Increase your security when shopping online with MasterCard SecureCode. This provides and additional level of security protection for your card against unauthorized use online.

  

Credit Card Protection Programs

We offer different credit card protection programs:

We offer different credit card protection programs among which:
  • Credit Card Fraud Protection Program
  • Credit Card Balance Protection Program

 

Aruba Bank Rewards Program    

With this attractive reward you automatically earn a Reward Point for every dollar spent. Bonus Points can be redeemed for airline tickets, car rentals, hotel stays,  vacation packages and much more. Points earned will be listed on your monthly statement or on the Aruba Bank Rewards website.

Visit the Aruba Bank Rewards Program webpage and log-in to get up-to-date flight information to plan your travel with your points.

 

Mastercard Airport Experience

Mastercard® Airport Experiences provided by LoungeKey* offers Mastercard® Black™ cardholders the easiest way to travel in style with access to a fast-growing network of more than 800+ premium airport lounges in 120 countries around the globe. Regardless of airline, frequent flyer program or class of ticket cardholders need to only show their Mastercard® Black™ card to gain entry to the lounges; there is no need to sign up or book in advance.
 
Cardholders can enjoy complimentary refreshments, relaxation spaces for individuals and families and business facilities in complete comfort, and take advantage of dining and spa benefits as well as exclusive offers. Whether for business travel or family vacations, travel today can be stressful, but with Mastercard® Airport Experiences provided by LoungeKey* cardholders have a new way to upgrade their travel experience to priceless.

The cardholder may register via Mastercard Airport Experiences provided by Loungekey* app or website with their card number for access to all offers.
 
Customers can enhance their journey by downloading the new Mastercard Airport Experiences app or visit the program website https://airport.mastercard.com/en/login to find lounges, see offers and more. Aruba Bank customers can now make the most of their time at the airport
 
*Terms & Conditions apply. For more information please visit the Mastercard website.

 

Mastercard Global Services

Provides emergency card-related assistance, anytime, anywhere, via one toll-free phone call.

  

Boingo Wi-Fi for Mastercard®*

Free connectivity with Boingo’s global network of more than 1 million Wi-Fi hotspots. Now keeping in touch is easier than ever before and, best of all, you’ll have no unexpected roaming charges. To register your Mastercard Black for Boingo please follow these simple steps: 
Step 1 – Register your Black Mastercard via the Boingo Registration site: https://redeem.boingo.com/mcsi/

Step 2- Download the app using the user ID provided by the Boingo Welcome email received as of the completion of step 1.

Mastercard Concierge

To help you meet the demands of your everyday life and travels needs, Mastercard Concierge offers you premium services and 24/7 assistance. Our specialized advisors are ready to help you create truly memorable moments.

 

Purchase Protection

Provides reimbursement for theft and/ or accidental damage of purchase of the covered items. The covered purchase must be paid in full with the Mastercard Credit Account.
Up to US$5,000 per occurrence and US$20,000 per 12 months, up to 90 days after the covered purchase.

 

Extended Warranty

Provides extended coverage on the terms of the original manufacturer’s warranty on covered purchase up to 1 full year after both the original or store brand warranty plus the optional warranty coverage period ends, not to exceed 3 years. The covered purchase must be paid in full with the Mastercard Credit Account. Up to US$2,500 per occurrence or US$5,000 per 12 months

 

ATM Robbery & Assault Protection

Replaces stolen cash and/or provide benefit in case of death during an assault while using your Mastercard credit card at an ATM.
Stolen cash coverage up to US$1,000 or US$3,000 per 12 months. Accidental Death coverage of US$10,000

 

Travel Assistance Service

Provides pre-trip destination information, emergency medical and legal referrals, tracing of lost luggage, and more.

Luggage Protection

Provides reimbursement when luggage, checked-in for travel on a common carrier, is delayed or lost.
Coverage of Lost luggage up to US$3,000; delayed luggage up to US$600 (over 4 hours). Coverage is offered on a primary basis.

 

Master Assist Black

Reimburses medical expenses, hotel convalescence, emergency family travel costs, and also covers emergency medical travel to home country and cash for hospital charges
Trip must be paid in full with the Mastercard credit card.
Medical expenses apply only internationally.
Cardholders, spouse, domestic partner, and dependent children covered up to 60 consecutive days. Medical Expenses: up to US$150,000.

MasterRental

MasterRental is a smart way to save money and receive valuable insurance coverage against accidental collision, theft, fire or vandalism when renting a vehicle with an eligible Mastercard Black card. Coverage of US$75,000 worldwide up to 60 consecutive days.

 

Trip Inconvenience

Travel and accommodation expenses paid in advance are covered if a trip is unexpectedly cancelled or delayed. Trip cancellation up to US$3,000 and trip delay up to US$200 (over 4 hours).
Aruba Bank Mastercard Black exceptional services enable you to live new experiences and unforgettable moments. Because life has the power to change you, one experience at a time.

Aruba Bank credit cards are available to Aruba Bank customers with a checking or salary account. As part of your credit card application, we will ask you to supply us with the following:

  • A valid ID
  • Two salary slip copies if paid monthly, or four if paid bi-weekly
  • A reference letter from your employer

* Please note that specific documents and conditions are applicable to open a non-resident account. Call our Contact Center at 527 7777 for more information.

My Credit Card 

Enroll to My Credit Card and enjoy the convenience of 24/7 access to your credit card statement online. Stay on top of your payment due dates and set up email alerts. Read more about "My Credit Card"

 

Text Banking

Sign up for Text Banking and inquire or receive regular updates on your credit card balance while on-the-go simply using your mobile phone.

 

Aruba Bank Rewards Customer care

For questions regarding your Aruba Bank Rewards online profile contact the Aruba Bank Rewards help desk:  (00)1-800-597-9833, option #1

 

Redeem your Aruba Bank Rewards for travel

To redeem your Aruba Bank Rewards for travel simply call the ScoreCard Travel Center at: (00)1-800-842-3006 if calling from the USA or using Skype, or call 527 7996 if calling from Aruba.

 

Contact us

For questions regarding your credit card, statement or to speak with a customer service representative, feel free to call:

During business hours (8am to 4:00pm AST):
Aruba Bank Contact Center: (+297) 527-7777

Outside business hours:
Visa Assistance Center: 800-1518 (toll free number if calling from Aruba)
MasterCard Assistance Center: 800-1561 (toll free number if calling from Aruba)
Helping you keep your cards safe and secure!

SecurLOCK Equip App

SecureLOCK Equip mobile App, available on your Apple or Android devise, is like a security guard for your Aruba Bank credit cards.  The App allows you to control your Aruba Bank credit cards from the convenience of your smartphone.

    • set spending limits
    • receive instant alerts
    • view transaction history
    • and more... 

Useful Tips

Sign up for Text Banking and inquire or receive regular updates on your current balance while on the go by simply using your mobile phone.

Do you have questions?

Call our Contact Center during office hours and extended hours at (297)527 7777.

CONTACT US

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