Lost or Stolen Card

Report a lost or stolen Debit Card

In the event of a lost or stolen Maestro Chip Card, please contact us immediately to block your account:
During working hours: (+297) 527‐7777 

Outside of working hours:
24/7 Service: If you have subscribed to the Text Banking services you can immediately block access to your subscribed bank accounts in the event of theft or loss. Read more about Text Banking or Sign up for Text Banking.

Your account will be charged a replacement fee for a new card. This fee is waived in case of a stolen card; if a police report is submitted to our office.

Report a lost or stolen Credit Card

If your credit card is lost or stolen, pease call us immediately to block your account.

During business hours (8:00am to 4:00pm AST): (+297) 527‐7777.

Outside business hours:
(+1) 727 570‐4881 (local rate if calling in the USA)
(+1) 866 604‐0381 (toll free if calling in the USA)

Useful Tips

Get our Aruba Bank App® and check your balance or make transfers on-the-go.

Do you have questions?

Contact our Contact Center during office hours and extended hours at (297)527 7777.

Contact us