How to request

Please complete the Request Form and agree with the terms for the 3-month pay-interest-only relief plan.

Our community comes first - Corona Relief - Update November 2020

Sunday, November 15, 2020

Dear Customer,

Aruba Bank N. V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments.

Please fill in this form by January 15th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan. If you apply after the above-mentioned date, your request will apply for the following 3 months.

B
usiness customers may contact their Account Manager directly. For all other questions or information, all customers may call our Contact Center for assistance at 527-7777 or email info@arubabank.com.

Truly yours,

Management
Aruba Bank N.V. 

Our community comes first - Corona Relief - Third Stimulus

Wednesday, September 23, 2020

Dear Customer,

Aruba Bank N.V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments. 

Please fill in this form by October 16th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan. If you apply after the above-mentioned date, your request will apply for the following 3 months. 

Business customers may contact their Account Manager directly. For all other questions or information, all customers may call our Contact Center for assistance at 527-7777 or email info@arubabank.com.

Truly yours,

Management 
Aruba Bank N.V. 

Our community comes first - Corona Relief - Third Stimulus 

Tuesday, September 1, 2020

Dear Customer,

Aruba Bank N.V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments. 

Please fill in this form by September 18th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan. 

For additional questions, please contact one of our Contact Center Officers, via our Contact Center at 527-7777 or via email info@arubabank.com

Business customers may contact their Account Manager directly, or call our Contact Center for assistance at 527-7777 or via email info@arubabank.com.

 


Truly yours,
Management 
Aruba Bank N.V.

You ask, we answer! 

Amid the situation of the Coronavirus (COVID-19), we are doing our utmost to keep our customers informed. We are listing the most commonly asked questions here. 

FAQ English
FAQ Papiamento

For your well-being we urge you to use the following self-services:  
  • Aruba Bank Online
  • Aruba Bank App
  • Online Application Forms
  • Self Service Options
  • Drive-Thru Service
Learn more: www.arubabank.com/bank-safely

We will continue publishing more valuable information. Visit our news and updates page www.arubabank.com/corona-news or follow us on social media to stay well informed. 
  
Thank you for your continued loyalty.
  
Truly yours,
Aruba Bank N.V. 

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