How to request
Corona Relief - Update February 2021
Dear Customer,Starting the 1st of February 2021, Aruba Bank will be attending to all Alivio requests on a one-on-one basis, no longer via our online form.
If you are not currently enrolled in the Alivio Program, are experiencing a significant loss of income, and wish to apply for the Alivio Program, please proceed to schedule an appointment via our Contact Center at (+297) 527-7777.
Business customers may contact their Account Managers directly or call our Contact Center at (+297) 527-7777 to schedule an appointment.
Truly yours,
Aruba Bank N.V.
Our community comes first - Corona Relief - Update November 2020
Sunday, November 15, 2020Dear Customer,
Aruba Bank N. V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments.
Please fill in this form by January 15th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan. If you apply after the above-mentioned date, your request will apply for the following 3 months.
Business customers may contact their Account Manager directly. For all other questions or information, all customers may call our Contact Center for assistance at 527-7777 or email info@arubabank.com.
Truly yours,
Management
Aruba Bank N.V.
Our community comes first - Corona Relief - Third Stimulus
Wednesday, September 23, 2020Dear Customer,
Aruba Bank N.V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments.
Please fill in this form by October 16th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan. If you apply after the above-mentioned date, your request will apply for the following 3 months.
Business customers may contact their Account Manager directly. For all other questions or information, all customers may call our Contact Center for assistance at 527-7777 or email info@arubabank.com.
Truly yours,
Management
Aruba Bank N.V.
Our community comes first - Corona Relief - Third Stimulus
Tuesday, September 1, 2020
Dear Customer,
Aruba Bank N.V. currently offers a 3-month pay-interest-only relief plan, for Personal Banking customers who are experiencing a loss of income, whereby you will be paying only the interest portion of your 3 next monthly installments.
Please fill in this form by September 18th before 5:00 pm, if you want to request the 3-month pay-interest-only relief plan. Note that during this period you do not pay the principal/ capital portion of your loan.
For additional questions, please contact one of our Contact Center Officers, via our Contact Center at 527-7777 or via email info@arubabank.com.
Business customers may contact their Account Manager directly, or call our Contact Center for assistance at 527-7777 or via email info@arubabank.com.
Truly yours,
Management
Aruba Bank N.V.
You ask, we answer!
Amid the situation of the Coronavirus (COVID-19), we are doing our utmost to keep our customers informed. We are listing the most commonly asked questions here.- Aruba Bank Online
- Aruba Bank App
- Online Application Forms
- Self Service Options
- Drive-Thru Service
We will continue publishing more valuable information. Visit our news and updates page www.arubabank.com/corona-news or follow us on social media to stay well informed.
Thank you for your continued loyalty.
Truly yours,
Aruba Bank N.V.