Online Claim Forms
Maestro Chip Card claim form
- To claim a refund (charge back) on a POS terminal or ATM machine transaction done with your Aruba Bank Maestro Chip Card
Credit Card dispute form
- Please print and complete this form if you are disputing a charge from a merchant which posted to your credit card.
- Your completed form must be either mailed or faxed to us within 60 calendar days of the mailing date of your billing statement.
- Be sure to provide all supporting documentation with your response as this will enable us to begin pursuing credit from the merchant more quickly.